Industrivej 4, 8981 Spentrup, Denmark

Monday-Friday 08:00 – 15:00

FREQUENTLY ASKED QUESTIONS

Get a faster answer to the most common questions..

How long will delivery take?

A delivery takes 14-21 days depending on the size of the delivery and where in the world the order is being shipped to.

Which payment methods are accepted in the Online Shop?

You may pay with Dankort, Visa- and Mastercard.

Can i order as a private person?

No. EKO-Filters only does business-to-business transactions.

How secure is shopping in the Online Shop? Is my data protected?

We have taken necessary steps toways protecting your personal data. Read more in our privacy policy.

What exactly happens after ordering?

When your order is done and your payment has been cleared, you will recieve an email with a confirmation.

When your order has been shipped a PDF invoice will be sent to your email and the money will be withdrawn from your creditcard.

Do I receive a PDF invoice for my order?

When your order has been shipped a PDF invoice will be sent to your email and the money will be withdrawn from your creditcard.

Is TAX included in my order?

Danish companies pay danish tax.

EU VAT-registered companies will have TAX removed on checkout.

Companies outside EU does not pay TAX.

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Timezone: Central European Time (Copenhagen)