B2B Terms & Conditions

EKO-FILTERS ApS.
Industrivej 4
8981 Spentrup

CVR: DK42089745

Payment

EKO-FILTERS ApS reserves the right to cancel orders due to pricing errors.

EKO-FILTERS ApS receives online payments with Visa / Dankort, Visa, Mastercard.

Payment will only be deducted from your account when the physical item is shipped or the virtual product is created unless otherwise agreed or indicated by your order.

All amounts on the website are exclusive of VAT.
The website uses the following currencies for pricing:
Denmark – Kroner (DKK), United States – Dollars (USD), Euro (EUR), Poland – Zlotych (PLN)

EKO-FILTERS ApS uses a secure payment server that encrypts all information with SSL protocol which means your data is secure and can not be read by other third parties.

EKO-FILTERS ApS’s own website also uses encryption with SSL protocol.

Delivery

Delivery time for your order is 14-21 days.

EKO FILTERS ApS shipper lasts with the following: GLS – Business, PostNord – Business, Bring – Business

The freight is calculated by weight.

You will always receive a track and trace number so you can follow your package, from our warehouse and home to you.

Right of Cancellation and Warranty

There is no right of cancellation or warranty on goods purchased in our webshop as the product is subject to such contractual rights that, under Danish law, no return or warranty on B2B sales may or may not be granted.

Customer & Privacy Policy

Read our privacy policy here.

Appeals
Complaints about products can be sent to:

Competition and Consumer Agency
Carl Jacobsens Vej 35
2500 Valby
www.forbrug.dk

For EU citizens outside the EU, complaints must be sent via the EU Commission Online Complaints Platform.
ec.europa.eu

In case of complaint, our email address must be entered: info@eko-filters.com and the website you purchased the item on.